The Answer to Your Questions Is Probably Inside Your Company

There was a great story in the NY Times awhile back about the new co-CEO at Motorola, Sanjay Jha, Strategy of New Chief at Motorola Appears Poised to Pay Off. It explained:

Looking back, Mr. Jha said that Motorola was in worse shape than he knew when he took the job, largely because of a dysfunctional management culture that missed the shift in consumer preferences from phones intended primarily for talking to those that do nearly everything a computer can do. The company’s engineering talent, which had once developed great phones, remained intact, he said.

As luck would have it, one of those engineers, Rick Osterloh, grabbed Mr. Jha just as he stepped off the stage at that first town meeting in August 2008. Read more

What’s the Right Definition of Intellectual Property?

We have been circulating review copies of our book. We make the case that structural capital–knowledge captured in the organization–falls into two main categories: process and intellectual property (IP).

And the most controversial part has been our contention that:

All the knowledge that is captured and recorded in your company is IP… Read more

What will next year’s Labor Day look like?

Today is a strange Labor Day. The holiday was created as a way to get back to work. Yet the U.S. economy currently has a high unemployment rate, not counting those that have stopped looking for work and those that are independent and/or permanent contractors, whose work (or lack of) does not get counted in these statistics.

This unemployment is happening at a moment of incredible challenge (and, yes, opportunity). The challenges facing our nation (and our globe) include the need for sustainable energy production and use (to avoid wars and to save the environment), the need for sensible health care, the need for healthy food and the need for better education (I’m sure you can think of many more). Each one of these challenges represents opportunities that could fuel our economy for decades.

Yet here we sit. Paralyzed by assumptions and models that are failing us. Read more

You Can Grow Like Google (start with a knowledge factory)

In a few recent presentations that I have posted on the internet, I have included some slides that show the method that we have been using to model the knowledge side of our clients’ businesses using Lego’s. A number of people have written to me asking for a narrated version so I finally made the leap to YouTube.

You can view the You Can Grow Like Google video at YouTube and download the companion white paper Want to Grow Like Google.

Let me know if this is helpful to you. Share your own knowledge factory models. And, if it is helpful, please share this with colleagues whose companies need a boost to power out of this recession. I hope to hear some feedback on this one!

Knowledge is the New Oil - And Intellectual Capital is Your New Factory

If I ask you whether we live in the industrial or the knowledge era, you wouldn’t hesitate. You know that our economy has transitioned.

That doesn’t mean that industry and manufacturing have gone away, just that they are not the dominant source of value creation. Agriculture didn’t go away when the industrial era began. Industry won’t go away with the rise of the knowledge era.

But I find that most managers don’t have explicit models for the role of knowledge in their business. They know it’s there. They know what to do with it. But they are dealing with it all on a gut level. But you don’t want to rely exclusively on your gut to manage your business. Read more

Does Your Intellectual Capital Walk Out the Door at Night?

You know how people always say that the value of a business walks out the door at night? They are right on one level. Human capital is a critical part of every business, more so all the time as we move more deeply into the knowledge economy.

But there is more to intellectual capital than what’s inside your employees’ heads. And if you worry about your value walking out the door, you better understand the rest of the story. Read more