Leveraging Your Organization’s Unique Knowledge

Organizational knowledge is a more explicit form of structural capital than culture but, like culture, can be hard to pin down.

This is all the knowledge that is captured and recorded in your company. This means that every product design, every process map, every training manual, every formula, every document, every email, every entry ever made in a knowledge management system is part of your organizational knowledge. It includes all the knowledge that is being captured from your human and relationship capital. And capturing it is an important first step to the process of leveraging it. Read more