The Role of the Expert in Intangible Capital – Can We Open Source ICManagement Practices?
December 30, 2009 by Mary Adams · 2 Comments
Before the holidays, I was at an international gathering of experts in IC and innovation. Over dinner one evening, I listened in on a conversation among several of my dinner partners about the role of the expert in helping companies leverage their intangible capital (aka intellectual capital).
They were firmly in agreement. Corporate managers could not enter into a project related to IC alone. They needed an expert.
To be honest, I didn’t chime in. I wasn’t really sure what to say. We moved on to another topic but in quiet moments (there haven’t been that many this month which is why I am just now getting back to this) the question would haunt me.
On the one hand, I guess they were right. This is certainly how I earn my living, as an expert in helping companies leverage their unique intangible capital for performance and value.
But, on the other hand, there is something wrong with this perspective. Companies should not need an expert. They should be educated and empowered to do a lot of their IC work themselves. The role of the expert should not be to lead the project and hold onto the “best practices.” The experts need to find ways to build IC capabilities inside every business. ICManagement is too important to outsource. Read more



